Not worth the money...
I carefully researched the product prior to purchase and was concerned about some of the negative reviews that I read. However, the ability to store AND preserve a couple of open bottles was all too tempting to pass up! I was well aware about the "condensation" issues many reviewers complained about. I was NOT prepared for problems a mere 5 months after purchasing the system.
It started with the power cord and charger malfunctioning. There is no means by which to contact Eurocave directly. There is no phone number on their web site. I was not able to get assisstance through the vendor I bought the product from since they are not a distributor. I ended up calling the Wineenthusiast for help. They were wonderful and fixed the issued by selling me a new charger and power cord.
Now the indicator light on the control panel is flashing red continually and the oxygen vacuum extraction system no longer works. The Wineenthusiast has no solution except for buying another one to...
SoDisappointed
Bought this for my husband for Christmas and loved it for 10 days until it malfunctioned. Thus far I have been unsuccessful in my attempts to reach Wine Enthusiast. I have been left on hold indefinitely and no one has responded to my e-mail. Customer support has been more disappointing than the actual wine bar itself. Still stuck with a broken expensive product.
Malfunctions
This product is great until it stops working. Mine has been repaired twice and still does not work properly. It is evidently a very delicate product that does not stand heavy use. Better buy a regular wine fridge and a manual pump..
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