beautiful and wonderful fan
We ordered 4 of these fans for our house and we LOVE them. they are beautiful and work really well... very quiet, responsive to the remote, and gorgeous. we are thrilled and would def get again.
Poor Customer Service and quality
When we moved into our new home we purchased Casablanca fans for the master bedroom, kids rooms and living room. We spent over $6,000 on the fans and their installation. The 54inch living room fan started to fail within the first year, with the light blinking on and off. We replaced this fan under warranty
My son's bedroom fan failed exactly 1 year + 1 day after installation. The electronic control unit failed. The $80 replacement would not work and the factory service could not help. The fan was replaced with a competitor's fan.
The master bedroom fan light failed. The manual called for pushing up on the lamp and turning clockwise. The light could not be pushed up - or it was jammed. Again the service was of no help. We've now purchased a separate lamp for the bedroom.
So three years and three fan failures out of 6 fans, together with customer service that was unable to adequately address any of the fan problems.
So, while you may...
Casablanca Bullet ceiling fan
Really like the looks of this fan, but it was difficult to get balanced and makes a ticking sound after only two months of operation.
Click to Editorial Reviews
No comments:
Post a Comment